1. From inside the app
Profile → Settings → Account → Delete my account. Once you confirm, your account and your data are deleted straight away.
Document version 1.0 — 18 October 2026 · translation of the Turkish original
This page explains how to delete your SoruX account and its data. You don't need to install the app or sign in to read it.
Profile → Settings → Account → Delete my account. Once you confirm, your account and your data are deleted straight away.
Send an e-mail from your account's address to mustafa@mustafaevleksiz.com with the subject "SoruX account deletion".
Requests are completed within 30 days, and I write back to the same address.
Deletion removes all of this:
If a teacher account is deleted, that teacher's classes, homework and announcements are deleted too.
A question correction you suggested that is still waiting for an administrator, and a question-generation job still running in the background, are not deleted; only their link to you is removed.
Subscription and payment records are kept by Apple and Google under their own policies. Deleting your account does not cancel a subscription; cancel it separately in the App Store or Google Play.